The Malcolm Baldrige National Quality Award recognizes U.S. organizations in various sectors for performance excellence. Complete an Internet search and review the award criteria. Next, go to Strayer’s Online Library and conduct additional searches on how quality is measured in terms of structure, process, and outcomes within a health care organization. Instructions Please respond to the following: In your opinion, what are the best three quality performance indicators for hospitals? Support your answer with at least one quality source. Be sure to respond to at least one of your classmates’ posts. Do you agree with their opinion? Which one of the criteria they described do you think is the most important? Support your answer with at least one quality source. |