. Read Chapter 1 and carefully study the communication model. As you think about each part of the model, compare to communication breakdowns you’ve had this week. Where in the model did your breakdown occur? If you were to make the model even more useful, what change would you make? What part would you highlight or what might you add? Select one of the two options and post your idea in the Discussion Board. I selected Option 2: Unit 1 Case Study, Chapter 1, Question 1 on page 3 2. Study Chapter 4 in the textbook. Think about the connection of Chapter 4 to the model you studied in Chapter 1. Where is “listening” in a transactional model? Why is the word “listening” not in the model? Select one of the two options and post your idea in the Discussion Board. I selected Option 2: Unit 2 Cast Study, Chapter 4, Question 1 or 2 from page 103
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