Emotional Intelligence

1) Emotional intelligence includes the ability to identify and manage your own emotions and the emotions of others. How can the APN apply Emotional Intelligence Skills with patients and in the workplace.

2) At times as an  APN, you will at times be working with or caring for a person that is difficult to get along with. Discuss a time when you have worked with someone who is difficult to get along with. How can you use Emotional Intelligence skills to build a stronger relationship with this person.

Emotional intelligence 2.0 by Travis bradberry & jean Greaves